eBooks

Download our eBooks to read about industry-related topics.

Cost Optimization in a Downturn Guidebook

Your customers are likely beginning to feel the weight of an impending economic downturn, particularly in the tech sector. Resource issues, like budget and staffing cuts, guarantee that organizations’ leadership are reviewing all available options […]

5 Things You Should Ask a Vendor When Contemplating an IT Hardware Support Agreement

One of the biggest problems with this phrase is that many vendors and companies define it differently. Many vendors promote the value of what is essentially only a small point solution. Of course, when presented with a […]

IT Hardware Maintenance Plans: Not your big box extended warranties

When companies depend on the original equipment manufacturer’s (OEMs) warranties for extended support, the costs are typically prohibitive. As a result, they turn to IT hardware refreshes, making the maintenance process an uncomplicated […]

How Hardware Maintenance Plans Save You Money

Hardware is cheap and the software running on them is free, so why spend more money on a maintenance plan? Why not replace hardware with better, cheaper hardware at regular intervals when the manufacturer’s warranty expires? There are two […]

IT Hardware Support Adds Value to Your Legacy Systems

Supporting legacy systems is not considered to be a particularly important component of IT operations, because older systems are ignored in favor of new infrastructure. Despite this, your legacy systems can be […]

Third Party IT Hardware Support Boosts Business Value

If you continually refresh your IT hardware with the original maintenance manufacturer (OEM) every few years, not only are you spending more than you need to, but you’re also missing out […]

Commands For Most Commonly Supported Systems

Having trouble finding the commands for the equipment you need support for? Download our guide to Commands For Most Commonly Supported Systems, to receive step by step instructions on retrieving […]

Ultimate Guide to Complete IT Asset and Maintenance Management

Efficiently managing IT assets is crucial for any organization in the IT space. However, with IT environments growing more complex every day, the typical operation of manually managing assets is […]

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