5 Things You Should Ask a Vendor When Contemplating an IT Hardware Support Agreement
An IT hardware support agreement is a big commitment and there are many factors you should consider before singing that dotted line. The definition of “IT hardware support” can differ across vendors and many don’t offer a comprehensive solution that addresses the need for additional parts, flexible SLAs, warehousing, shipping, and beyond.
There’s no “one size fits all” for hardware support, so how can you make sure your vendor will provide support that best fits your unique, specific needs?
In this ebook we cover the 5 most important questions you should ask a vendor when selecting an IT hardware support provider. These questions help make sure that you’re getting the most out of your contract, all of your needs are met, and you’re set up well for the future.