Technology resources are increasingly limited and thinly spread, leaving critical IT operations open to risk. ChannelWorks’ monitoring and remote management service, ChannelWatch, enables IT teams to reallocate time to core IT operations and strategic initiatives, spending less time on infrastructure housekeeping tasks while improving business outcomes. Our advanced monitoring service provides comprehensive, proactive monitoring with real-time alerts and reporting across an entire infrastructure, from servers and storage to network applications, with multiple options for managed ticket escalation and full remediation of incidents.

ChannelWatch features advanced analytics with next-generation capabilities extending beyond traditional incident management.